At times we get reports that Filopto is acting erratically, typically users report that they have trouble controlling their mouse cursor, or that Filopto takes a long time to open, or that they are unable to copy, or that some screen shutdown randomly, etc.
The simplest method to fix these problems is to run the various Windows maintenance tools that are installed with your version of Windows. You can get more information on these tools by searching the Windows Help.
We recommend that you regularly (once a month);
1.Install all the Windows latest update using the Windows built-in update program. (if you have not done this in some time it is possible that you may need to run the update program several times to get all of the outstanding updates.
2.Run the Windows Disk Cleanup tool. Select the "C" drive and right click the C dive icon and select the properties option.
3.Run the Windows Disk Cleaner (1 - error checking) for the C drive (open the property option for the C: drive and select )
4.Delete all of the Temp files located in Windows/temp folder and in the User Profile AppData/Local/temp folder.
5.Run the Windows disk defrag tool (2- optimize and defrag drive) to optimize the disk on your PC. If your drives are heavily fragmented it will significantly slow down Windows and all programs such as Filopto.
6.After having done all of the above re-boot your PC and the problem should disappear.
7.Windows 10/11 has an automatic security & maintenance option which permit you to have Windows automatically run some maintenance task. By default these are scheduled for very early morning. If your PC is shutdown they will never run. Go to the Windows Security & maintenance option in the control panel and make certain the maintenance is activated and scheduled for a time appropriate for your needs.
