When the Filopto Server starts it takes approximately 2 minutes to complete its start up routine. Therefore when you reboot the Filopto Server you must wait for Windows to finish starting, wait for Windows to verify if there are Windows updates and potentially to install updates and then the Filopto service will start. Filopto users will not be able to access Filopto during the start up period. A message screen such as shown below will be displayed to advise of possible reasons for not being able to connect to Filopto.
IMPORTANT:
Please note that the most common reason is the reason listed as #1. Filopto has not completed its 2 minutes start up routine on the server. Also when verifying the Filopto service ( see services) on the server, the service will display a status of "Running" but may not have completed the 2 minute time delay before permitting users to connect.
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