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Filopto Help Manual

Users can create departments for ease of tracking who created an Invoice.

 

Departments

 

 

Departments: Each office can have one or more departments. You can add Office Departments by clicking on the + sign and adding the department name and information on the right side of the screen. This will build your list on the left. Departmentalization or departmentalisation refers to the process of grouping activities into departments.

 

Functional departmentalization - Grouping activities by functions performed. Activities can be grouped according to function (work being done) to pursue economies of scale by placing employees with shared skills and knowledge into departments for example Optical Store, Exam & Service, Reception, Accounting, Contact Lens.

 

Product departmentalization - Grouping activities by product line. Tasks can also be grouped according to a specific product or service, thus placing all activities related to the product or the service under one manager. Each major product area in the corporation is under the authority of a senior manager who is specialist in, and is responsible for, everything related to the product line. Example: Contact Lens Services, Glasses Services, Optical Store, Exams Services, Diagnostic Services.

 

Customer departmentalization - Grouping activities on the basis of common customers or types of customers. Jobs may be grouped according to the type of customer served by the organization. The assumption is that customers in each department have a common set of problems and needs that can best be met by specialists. Example: Contact Lens, Glasses, Glaucoma, Surgery, etc..