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NETWORK PORT REQUIREMENTS |
The Filopto Server requires specific ports on the firewall (local and Internet) to be open to permit workstation clients to connect and server to function properly.
Several services utilized by Filopto are designed to listen for incoming network traffic on specified TCP network ports: ( for more information see Firewall and Proxy settings in this help file).
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Local Filopto Client to Local Filopto Server
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Local TCP/IP Port : 80, 3050, 3051, 5220 Internet Port : 80 |
Remote Desktop Server
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Local TCP/IP Port : 80, 3050, 3051, 5220 RDP Internet Port 80, 3389 or the remote desktop TCP/IP port you configured (see RDP help file for more information)
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Filopto Server |
Local Port : 80, 3050, 3051, 5220 Internet Port 80
Optional depending on User configuration Email Module: Port: 25, 26, 110, 2500, 587, 465, 993, 995 (user configurable - review your e-mail vendor requirements)
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Accra Backup Service |
Internet Port 8085, 80, 443, 5800 (outgoing)
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Filopto Live Support |
Internet Port 80, 443 (outgoing)
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WEB Sites not to block |
WEB sites not to block: do not block any web site from the domains filopto.com or accra.ca since they are used to update Filopto, registration, licensing, web appointments, support and backup services as well as provide various other services. ( i.e. remotesupport.accra.ca) |
Filopto Main Program (Filopto.exe and Filoptocore.exe) : The core programs for Filopto are the client connectors to the Filopto Server service and to the Firebird Database. They communicate using Local TCP port 3050, 3051 and 5220 located on the Filopto Server.
Firebird Database Server (fbserver.exe) : The Firebird server - located on the server, communicates with Filopto's clients and server software using Local TCP port 3050 and port 3051.
Filopto Server service (FiloptoServer.exe) : Uses ports 80 (local and Internet), 3050 (Local) , 3051 (Local) and 5220 (Local) to activate, transmit, validate and receive your licensing and user security information. (The application resides only on the server. The service communicates via port 80 (Internet) to send and retrieve license, Latest News, Tips and Tricks, update/patches and upgrades information, you must permit this application to be able to use port 80 and the Internet.) See Filopto Services Server for more information.
Filopto Bug tracker (submitbugreport.exe) : Uses ports 80 (local and Internet) ( bug-tracker Internet outgoing only), If you are unable to send BugReports, Filopto hangs when trying to send a bugreport The Bug report program can be blocked by anti-malware and firewalls not permitting the transmission of the bug report to your network/Internet (the application name that is being blocked is “submitbugreport.exe” located in the Filopto program folder of every PC).
Filopto Cloud Base version use the secure Internet port 443 to communicate to the server. The secure protocol used is TLS encrypted.
Update Filopto Manager and Live Support: Uses ports 80, 443 outgoing (Internet). Port 80 is used to receive the HTML file listing the updates to the Filopto program. It connects to various servers in the filopto.com and accra.com domains.
E-Mail Manager : The e-mail Manager default is to send e-mails using port 25 and receive e-mail delivery confirmation on port 110. (the Internet ports are user configurable)
The Remote Support software (FiloptoSupport.exe) : uses Port 80 ( Internet) to communicate with Accra Solutions Inc. technicians. Port 80 is used for sending a request to our Technicians. Once a connection is made a secure tunnel is created between the PC and our Technician. The application has to be initiated by the user for these ports to be active. (The application resides on all workstations and server.) This application can be removed on workstations if necessary.
The ACCRA Backup Service uses the outgoing Internet port 433 and 8085 to create the secure tunnels to the backup servers. The transmission are encrypted before leaving the backup application. It also uses the securebackup.accra.ca, secure.accra.ca and accrabackup.accra.ca domain if you are using a proxy.
