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Filopto Help Manual

Firewall and Proxy settings required by Filopto

 

All electronic devices should use a Firewall to protect them from unauthorized access. You may require to open certain ports for full functionality of Filopto.  

 

What's a firewall?

 

Firewall

 

A firewall is software or hardware that helps prevent hackers and some types of malware from getting to your PC through a network or the Internet. It does this by checking the info that's coming from the Internet or a network and then either blocking it or allowing it to pass through to your PC.

 

A firewall isn't the same thing as an antivirus or antimalware app. Firewalls help protect against worms and hackers, antivirus apps help protect against viruses, and antimalware apps help protect against malware and ransomware. You need all three. You can use Windows Defender, the antivirus and antimalware software that's included with Windows, or you can use another antivirus and antimalware app. See AntiVirus /Firewall Issues for more details

 

You only need one firewall app on your PC (in addition to the firewall that's probably built into your network router). Having more than one firewall app on your PC can cause conflicts and problems. Windows Firewall comes with Windows and is turned on by default. If you have a third party anti-virus/malware software they may have turned off the Windows firewall to activate their own firewall.

 

Proxy

 

 

 

What's a Proxy Server

 

 

In an enterprise that uses the Internet, a proxy server is a server that acts as an intermediary between a workstation user and the Internet so that the enterprise can ensure security, administrative control, and caching service (reduce internet bandwidth usage). A proxy server is associated with or part of a server that separates the enterprise network from the outside network and a firewall server that protects the enterprise network from outside intrusion. Proxy servers allows organizations to control the web sites their users access ( limit access to non-business sites or social media sites not required for business activity) and reduce the chance of viruses and malware.

 

 

NetworkPort

 

 

 

What IP Ports does Filopto Use?

 

 

 

If your computer system uses a firewall or proxy, Filopto uses certain Windows ports for communicating with the Filopto server and with Accra Solutions Inc for updates, license renewal and support via the Internet.  You may need to adjust your Firewall or proxy settings to allow the following Filopto programs to function properly.  

 

Proxy servers must permit access to the following domains:   accra.ca and filopto.com  The USA claim scrubber requires access to the following domain: medicalcodesolutions.com

 

Filopto Main Program (Filopto.exe and Filoptocore.exe) : These core programs for Filopto are the client connectors to the Filopto Server (service and to the Firebird Database.  They communicate using TCP port 3050 and 3051.

 

Firebird Database Server (fbserver.exe) : The Firebird server (located on the server,  communicates with Filopto's clients and server software using TCP port 3050 and port 3051.

 

E-Mail Manager :  The e-mail Manager default is to send e-mails using port 25 and receive e-mail delivery confirmation on port 110. (the ports are user configurable)

 

Update Filopto Manager:  Uses ports 80. Port 80 is used to receive the HTML file listing the updates to the Filopto program.  It uses various servers in the filopto.com domain.

 

Filopto Server (FiloptoServer.exe) :  Uses ports 80 (bug tracker outgoing only), 3050, 3051,and 5220 to activate, transmit, validate and receive your licensing information.  (The application resides only on the server)  

 

Filopto Cloud Base version use the secure port 443 to communicate to the server. The secure protocol used is TLS.

 

The Remote Support software (FiloptoSupport.exe) : uses Port 80 to communicate with Accra Solutions Inc. technicians. Port 80 is used for sending a request to our Technicians.  The application has to be initiated by your user for these ports to be active. (The application resides on all workstations and server.)  

 

The ACCRA Backup Service uses the outgoing port 433 and 8085 to create the secure tunnels to the backup servers. The transmission are encrypted before leaving the backup application.  It also uses the secure.accra.ca and accrabackup.accra.ca domain if you are using a proxy.