|
Organizations can track the time a Patient spends in their practice. For example, by recording in the scheduler when a patient arrives and leaves, the practice can determine how long a patient stays in their establishment. By combining the start and end time of the exam you can determine the length of time the patient spent waiting, in the exam process and in your dispensing area.
This information can be used to provide better customer service or determine the actual length of time of exams and how long a patient takes to shop in your store. All of these items if reviewed in your marketing plan can enhance your overall business results.
At exam time a provider can indicate that the patient has started or finished his/her exam by clicking on the appropriate buttons. This will indicate in the scheduler the current status of the patient. |
